Membership & Operations Manager

Position Summary:
The Membership & Operations Manager is a part-time employee of the Calabasas Chamber of Commerce, reporting directly to the President & CEO. This dynamic position is responsible for supporting membership growth and retention, event coordination, administrative operations, bookkeeping, communications, and overall management. The ideal candidate is highly organized, detail-oriented, proactive, and committed to delivering exceptional service to Chamber members and the business community.

Membership:
• Develop and maintain strong relationships within the local business community, effectively communicating Chamber programs, benefits, and the value of membership.
• Lead membership recruitment and retention through business outreach and regular communication.
• Respond promptly and professionally to membership inquiries and prospective members.
• Process membership applications, renewals, invoices, and payments.

Events & Programs:
• Coordinate event registrations, agendas, materials, and on-site logistics.
• Attend networking events, committee meetings, ribbon cuttings, and signature functions.
• Assist with planning and executing programs and special events.

Operations & Administration:
• Manage Chamber phone calls, emails, and general correspondence.
• Update member information, generate reports, and maintain content through ChamberMaster.
• Prepare meeting materials and record minutes for Board of Directors and committee meetings.
• Support daily operations and administrative functions. Maintain supplies and event inventory.

Finance & Bookkeeping:
• Perform daily accounting functions, including accounts receivable and accounts payable.
• Complete monthly bookkeeping, bank reconciliations, and financial record maintenance.
• Assist with financial reporting as requested.

Additional Responsibilities: Perform duties and special projects as assigned by the President & CEO.

Schedule: Monday through Thursday, 9am to 5pm with additional morning and evening hours for events.

Compensation: $21–$22 per hour, depending on experience.

Location: Candidates must reside in or near the Calabasas area.